Social Wi-Fi
MONETIZE YOUR GUEST WI-FI
Turn your Free WiFi service into an automated digital marketing machine.
Engage your customers on social media and gain valuable marketing data. Run contests, promotions and special offers, engaging your customers in real-time. We help turn your customers into fans using Social-Powered WiFi Marketing.
Social Wi-Fi
What exactly is “Social Wi-Fi Marketing?
And how is it the fastest, most undisputed way to connect, engage and re-market your customers.
Wi-Fi Marketing
It’s Time to Think Differently About Your Guest Wi-Fi
Your customers expect free Wi-Fi. So you provide it and consider it a cost of doing business. But what if it was a powerful tool that you could use to generate new and repeat business? With Social Powered WiFi, that’s exactly what it is.
Capture Leads
Turn your Free Wi-Fi service into an automated lead generating machine.
Landing Page
We design a custom landing page for you that engages your customers and reflects your business.
It’s your brand, your way.
Social Media Connect
Engage your customers on Social Media and gain valuable marketing data.
Bandwidth Control
Set the limit on the amount of bandwidth that each user can consume so that all of your customers can enjoy the Free Wi-Fi service.
In-Depth Analytics
Learn who your customers are, and how often they visit your location with full analytics and reporting.
Loyalty Rewards
Give your loyal customers rewards when they log on to your Free Wi-Fi and keep them coming back with promotions, coupons, contests and special offers!
Benefits
For Your Business
Increase Sales
Generate leads and build your email list, then watch your sales soar!
Gather Customer Analytics
Know exactly who, when and why a customer was at your business.
Grow Social Media Fans
Know exactly who, when and why a customer was at your business.
Ability to Re-target Advertising
Use marketing and advertising to give those customers a reason to come back over and over again!
For Your Customer
Incentives & Promotions
Reward your Customers & Wi-Fi users for logging on with VIP treatment!
Goodbye Passwords
No more long and complicated Wi-Fi Passwords! Use your Free Wi-Fi to connect and engage with your Customers.
Convenience
Customers find it easy to use whatever device they want to go online.
Save Mobile Data Usage
Customers don’t worry about overspending their mobile data limits!
Online Reputation
Capture
Customers access your Free Wi-Fi in exchange for a social login, email address, or SMS.
Automate
Automated notifications are sent out requesting each and every customer for a review.
5-Star Reviews
The best reviews are sent directly to your Google listing!
Catapult your 5-star Google Reviews
Let's TalkGet to know your visitors
Engage
Engage with them by starting a relationship as soon as they link to your WiFi
Track
Track the frequency of their visits by recognizing their device each time
Promotions
Offer rewards and promotions for their patronage.
What’s Included
Wi-Fi Portal
The management portal for your Free Wi-Fi is directly accessible to you for you business locations.
Wi-Fi Router
A pre-configured plug-and-play Social-Powered Wi-Fi device for you business location.
(Additional devices are available on-demand)
Done-For-You
Our DFU Social-Powered Wi-Fi Marketing will manage your Free Wi-Fi, build and grow your audiences/lists, and manage your online reputation.
Unlimitted Guests
That’s right, no limits as to how much data is captured at your business location!
Marketing Automation
Proven and pre-configured marketing campaigns that engage your customers.
Reporting
The TechWise Fi-Wi portal provides real-time analytics and reporting for your business location.
CRM
Customer Relationship Management System to store all your customers’ contact information.
Tracking Pixels
Configuring your Google Analytics and Facebook Retargeting Pixels are instrumental for remarketing campaigns.
Email Marketing
Send your newsletters, promotions, events directly to your customers’ validated email addresses.
Trusted By Thousands Of Brands Worldwide
Monetize your Guest Wi-Fi
Industries Served
Does Free Wi-Fi influence customer decisions?
%
YES
%
NO
Customers will spend more time at your business
Why is Free Wi-Fi Important?
%
of Mobile Consumers make a restaurant choice based on availability of Wi-Fi
%
of Mobile Consumers are influenced by the availability of in store Wi-Fi
%
of Mobile Consumers use the Internet wirelessly on a smartphone, tablet or laptop
Plug-and-Play Hotspot Setup
Just plug into any existing Internet Modem and you’re good to go!
Need More Access Points?
Sync your existing Wi-Fi hardware, or buy hotspots from us!
Your Wi-Fi Hardware
We support the following hardware
- AdTran Bluesocket Access Points managed through vWLAN
- Aruba Networks Access Points managed through Aruba Central
- Cisco Enterprise controllers, firewalls and gateways
- Cradlepoint Access Points managed through the NetCloud ECM
- Extreme Networks Access Points through WiNG
- Cisco Meraki Access Points managed through Meraki Cloud
- Mikrotik RouterBOARD devices, gateways and access points
- Open Mesh Access Points managed through CloudTrax
- OpenWRT devices using custom compatible firmware
- Ruckus APs
- TP-Link brand routers using our custom OpenWRT firmware solutions
- Ubiquiti UniFi Cloud Controllers (v5+) and access points
- Xirrus access points using RADIUS/AAA authentication
Our Hotspots
A single Guest Wi-Fi Hotspot should be installed for up to 20 simultaneous users.
Each location can support up to 5 Social Powered Wi-Fi Access Points devices.
Birthday Marketing
Happy Birthday
Birthday emails have a 4x higher open rate than promotional emails. Be part of your customers’ celebrations!
Automate
Automated Birthday email notifications are short and simple. A simple and genuine message goes a long way.
Gift Coupon
Be part of the Birthday celebration and offer a short treat. Include a gift, coupon or promo code.
What has your Wi-Fi done for you lately?
The Guest Experience
Step 1 Connect
We’ll send you pre-programmed devices that you plug in to any Internet modem to broadcast a custom Guest Network…
Step 2 Login
Guests are asked to login using social media, email, or SMS to get access…
Step 2 Login
Guests are asked to login using social media, email, or SMS to get access…
Step 3 Engage
After logging in, guests can see videos, images, social widgets and more…
Step 4 Automate
Schedule guest emails, SMS messages and push notifications on autopilot…
Step 4 Automate
Schedule guest emails, SMS messages and push notifications on autopilot…
Unlock your Wi-Fi Potential
Live Demo
Let’s Talk
A lot more of our customers have been sending us feedback about their experience, let alone more google reviews. Well worth the investment.
Thank you for making it painless, pleasant and most of all hassle free! Very easy to use. Actually, there is nothing to do other than post on my facebook haha!
Frequently Asked Questions
Do I need a new router or special hardware for Social Wi-Fi? Do you supply the hardware?
Yes.
We will provide a Social Wi-Fi access point for your location.
Your IT provider can install it onsite.
Your router is pre-configured and pre-tested. All you really have to do is plug it in, similar to how you plug in your internet modem.
I already have a Wi-Fi router, why do I need a new device?
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What if I have customers that are not on social media?
No problem. Your customers will have the ability to log in using either their email address or SMS, alongside additional information, such as name, birthday, and gender.
What if I am already in a Wi-Fi contract with another provider?
At times, we run promotions where we will credit you the amount of the cancellation fee. This exception is studied on a case by case basis, and typically requires and annual subscription
What is the minimum internet speed for Social Wi-Fi?
We recommend a minimum of 5MB down and 5MB up, this being much less than desired. However, our access points have bandwidth control.
Needless to say, faster internet connections will result in improved performance for your connected users.
Furthermore, if you never offered Wi-Fi before, we always recommended a separate internet line for your guest network so that your guests are not impeding on the same internet line as your business devices (ie. POS, registers, online radio.
What is the user limit of a Social Wi-Fi Hotspot?
Our Social Wi-Fi access point devices can support up to 32 users at once.
Additional devices can be configured and installed if required.
Alternatively, gateway devices can up to 1000 simultaneous users.
What is the typical signal range of a Social Wi-Fi Hotspot?
Distances can vary between 50-100 feet, depending on where the router is set-up.
Objects such as metal doors, cinder block walls, concrete walls, and glass walls can impact the signal range of the guest Wi-Fi access point.
My business has multiple locations. Can I install access pints at each locations?
Yes.
Social Wi-Fi access point routers can be installed on multiple locations.
Your portal login will extend to all your locations so that you may view your business as a whole, or by specific location.
Furthermore, the same campaign could be applied across all locations, or, if required, multiple types of campaigns can be configured based on your specific business needs of each location.
What social network logins options are supported?
Logins via Facebook, Twitter, LinkedIn, FB Messenger, and Instagram are supported.
Isn't this method of obtaining customer data a privacy breach?
No!
Before accessing the internet, each user has to agree to the terms of service first. These terms are the same for just about any other website that uses a social, or email login such as Spotify, Pinterest, & Walmart.
The convenience of Social Wi-Fi is merely bringing that same login experience to your guests and customers.
53-57% of consumers are willing to share their current location to receive more relevant advertising and are more likely to engage with your brand. Social Wi-Fi makes that possible.
Can I limit the amount of bandwidth and time users can consume?
Yes.
Each location can be adjusted for maximum bandwidth and timed Internet access limits.
You can even limit or deny access to employees or abusive users.
Can I see how many of my customers are using the Free Wi-Fi?
Yes!
Your Wi-Fi Portal dashboard has in-depth analytics.
You will be able to see
- who connected along with their social information if they logged in using one of the social apps.
- how many connections were made in a time frame that you can specify
- new vs. returning visitors
- campaign specific statistics.
What kind of marketing campaigns can I create?
You can create a wide variety of campaign types such as:
- Social Media Campaigns: Boost social engagement and awareness.
- Real-Time Engagement & Social Sharing: Leverage existing coupon and loyalty efforts and drive incremental traffic from WiFi users.
- Chatbot Initiators: Automatically trigger your chatbots in Facebook™ Messenger and WhatsApp to initiate engaging conversation with your connected guests.
- WiFi Loyalty & Coupons: Drive WiFi traffic to mobile contests and lead generation on-location.
- Mobile Contests & Lead Generation: Ask guests on-location for their feedback and get instant results quickly and securely.
- Guest Feedback & Surveys: Integrate directly with TripAdvisor for reputation management.
- Reputation Management: Redirect logged-in users to Yelp to instantly leave a business review, or leverage our built-in TripAdvisor Review Express integration.
Can I manage my own marketing campaigns?
Yes!
You can log in to your dashboard to manage their own campaigns and view real-time insights. You can create subusers within your Cloud Control Panel and give them access to specific modules/campaigns/locations.